True HouseBuyers, LLC ("True HouseBuyers," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, forms, phone calls, and text messages.
We do not sell, rent, or share your information with third parties for their own marketing purposes. Mobile information collected for the purpose of SMS/text messaging will not be shared with or sold to any third parties for marketing purposes. Text messaging originator opt-in data and consent are never shared with anyone.
Information we collect
When you contact us or request a cash offer, we may collect:
- Your name, phone number, and email address
- The address and details of the property you wish to sell
- Information you choose to share about your situation and timeline
- Basic technical data such as IP address and browser type when you visit our site
How we use your information
We use the information you provide to:
- Prepare and communicate a cash offer for your property
- Contact you by phone, email, or text message about your inquiry
- Respond to your questions and provide customer support
- Complete a transaction if you choose to sell to us
- Comply with applicable laws and regulations
Text messaging (SMS) and your consent
If you provide your phone number and opt in, we may send you text messages related to your property inquiry, including offer details, follow-ups, and scheduling. Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at the information below. Providing consent to receive text messages is not a condition of any purchase or service.
No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. This includes any consent you give and the data collected at the point of opt-in.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect the information you provide against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
Service providers
We may use trusted service providers (such as our texting platform, email tools, or title and closing companies) to help us operate our business and complete transactions. These providers may access your information only to perform services on our behalf and are obligated to protect it. They are not permitted to use your information for their own marketing purposes.
Your choices
- You may opt out of text messages at any time by replying STOP.
- You may unsubscribe from emails using the link in any message.
- You may request that we delete or update your information by contacting us.
Children's privacy
Our services are intended for individuals 18 years of age and older. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact us
True HouseBuyers, LLC
Cincinnati, OH
Phone: (513) 400-5644
Email: info@truehousebuyersoh.com